Are your shoes authentic?

Yes. all of our shoes are authentic and come with their original box.cheap-retro-shoes.com does not sell fakes, variants, or customized products.

Can I buy only 1 pair of shoe? how much for Shipping and Handling?

Yes, you can order only 1 pair of shoe, but, usually, our minimum order is 3 pairs (free Shipping and Handling), and you can mix order, If not, you must pay $10 for postages.

Can I track my stuff on-line when I pay? How long I can get my stuff?

Yes, when we send the goods, we will give you a track NO. you can track your package on-line after 2 days, and delivery time varies depending on your location and shipping method, but most packages arrive in approximately 4-7 days.

How can I get information after I have paid for the shoes?

We will e-mail the tracking number of the express company to you as soon as we receive the tracking number.

What's your return policy?

We cann't accept return.

Are you accept Paypal?

Go to PAYMENT, please.

Can I get a catalog?

Ali-trade.com does not publish a mail-order catalog because the inventory changes too frequently. Ali-trade.com is updated daily with size and style information and new products and sizes are posted as soon as they are available. We encourage you to check the website for the products you need.

How do I contact you if I have a question?

We prefer to be contact by E-mail (see bottom).

Do you ship to International locations (any country other than USA and Europe)?

Yes. We currently ship to many international locations.

Can you reserve a shoe for me until I can pay for it?

Yes of course, the only thing you have to do is to confirm it by e-mail and we will keep them for you for one week. However, after one week, if we haven't received your payment, we will sell it further to someone else.